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FAQ

Everything you need to know

What's included, how long you can stay, what we ask for and what we don't. If your question isn't here, our team in Lisbon will answer it directly.

  • 19 questions answered
  • No guarantor required
  • Bills included

The basics

Living with AMS

Rent covers a fully-furnished room, utility bills (water, electricity, gas), high-speed wifi, cleaning of the shared areas and access to community events. One transparent price from €440/month.

No. Every AMS home is fully-furnished and move-in ready, bed, desk, storage, kitchenware and a fully-equipped shared kitchen and living room. Bring your suitcase and you're set.

A friendly, international mix of students, remote workers and young professionals. We curate housemates to keep each home social, respectful and easy to live in.

Browse available rooms on our booking site, pick your house and dates, and reserve online. Our team confirms your spot and helps with everything before you arrive.

Yes. Every resident has a local host on the ground in Lisbon for maintenance, questions and settling in, plus curated intros to help you meet people fast.

Day to day

House rules and practicalities

Yes, guests are welcome! If they’re staying more than one night, just let us know in advance so we can organize everything smoothly. There’s a small fee for longer stays.

It depends on how many rooms are free in the same house. Get in touch with our team and we'll help you find the best option for your group.

We love kids and animals, but our spaces are designed specifically for adults in a shared living environment. This helps us keep things comfy and peaceful for everyone.

No way! If you love the idea of coliving, you’re the perfect fit, no matter your age.

Yes, house rules cover areas such as noise restrictions, guest policies, cleaning responsibilities, and respectful behavior towards other residents.

Absolutely! Fresh towels and bed linens are provided when you arrive, so you can settle in comfortably.

Yes, cleaning of the shared areas is included in your monthly price. If you would like a hand with your own room too, we can arrange an extra room-cleaning service for an additional fee.

Yes, it’s move-in ready! From kitchen appliances to cozy furniture, you’ll find everything you need.

Definitely. Your room has its own key, so you can feel safe and sound at all times.

Paperwork

Booking, payment and contracts

We're flexible: you can stay for just a few days or for the long term. Most residents stay for a semester or a full academic year, and there's no obligation to sign a twelve-month contract. Minimum stays can vary by house, so check the room's listing before you book.

It’s simple! We accept payments via credit card, bank transfer or cash.

Yes, there’s a security deposit to ensure everything stays in great condition. It’s returned at the end of your stay, as long as everything’s in order.

If you need to cancel, just get in touch with us. We’ll do our best to find a solution that works for you! Some cancellations might have associated costs, depending on the timing.

You may also find some of our popular houses in other platforms, however it is always cheapest and quickest to book directly with us on our site.

Still have questions?

Our team is on the ground in Lisbon, not in a call centre. Ask us anything about rooms, dates, neighbourhoods or paperwork.

Need something? We’ve got you.

From booking to check-out, we’ve got your comfort covered. Housekeeping, maintenance, support, we handle it all fast and hassle-free.